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2.1.269 — Prompt suggestions were being dropped for Japanese, Chinese, Thai and other languages written without spaces between words. That is now fixedKB5124008 — After September's cumulative update, Windows 11 users report Cowork failing to mount any host folder at all. The VM still starts, which makes the cause hard to pin downPUSH — Some cloud and Cowork sessions have git push rejected by the proxy before it reaches GitHub. Cloning still works, so it reads like a token permission problem when it is notNEW — Adding more material made Projects answer thinner. Three questions we now use to decide which knowledge files stayTOKENS — You cannot price a PDF before sending it: CountTokens does not accept document input. That leaves estimating from page count or extracting the text and counting thatCLEANUP — Before asking an agent to tidy up, separate the work that only needs reading from the work that needs writing. The order you hand over folders cannot be reconsidered afterwards2.1.269 — Prompt suggestions were being dropped for Japanese, Chinese, Thai and other languages written without spaces between words. That is now fixedKB5124008 — After September's cumulative update, Windows 11 users report Cowork failing to mount any host folder at all. The VM still starts, which makes the cause hard to pin downPUSH — Some cloud and Cowork sessions have git push rejected by the proxy before it reaches GitHub. Cloning still works, so it reads like a token permission problem when it is notNEW — Adding more material made Projects answer thinner. Three questions we now use to decide which knowledge files stayTOKENS — You cannot price a PDF before sending it: CountTokens does not accept document input. That leaves estimating from page count or extracting the text and counting thatCLEANUP — Before asking an agent to tidy up, separate the work that only needs reading from the work that needs writing. The order you hand over folders cannot be reconsidered afterwards
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Claude AI/2026-04-25Intermediate

When Claude Projects Won't Read Your Files — Catch the Cause Before You Upload

Your PDF is in the project, but Claude keeps saying it has no information. No error, just silence. Here's how to place the cause in one of three layers — index, file, or instructions — and a script that diagnoses the file layer before you upload.