I Stopped Asking Claude to 'Cite Sources' — Three Ways I Ask Instead
Three ways I check Claude's answers before they go into a published text, instead of asking for sources: leave room to say 'I don't know', pull verbatim quotes first, and have each claim re-checked against the source after drafting. Plus what still needs a human.
Production-Grade Hallucination Defense for Claude API: A Multi-Layer Architecture
Prompt engineering alone is not enough to suppress hallucinations in production. After a real customer incident, I rebuilt the system around four defensive layers — input grounding, tool-use escape hatches, citations, and post-hoc verification. This is the implementation playbook.
When Your Support AI Is Confidently Wrong in Production — Notes on Refusing Outside Its Grounding and Routing to Humans
A field-tested approach to the Claude API support agent that demos perfectly yet states non-existent facts in production. Covers deciding 'don't answer' at retrieval time, grounded generation, measuring confident-wrong rate, and tuning escalation precision.
Claude Giving Wrong or Unexpected Output? Here's How to Fix It
Claude's response doesn't match what you expected? This guide covers the most common causes of unexpected or wrong output—hallucinations, format issues, off-topic replies—and shows you exactly how to fix them.